“Decipher Health Strategies came in to help launch a project to improve care for people with intellectual and/or developmental disabilities. The project involved a complex subject matter, coordinating with dozens of stakeholders from different sectors, and designing a working group structure from scratch. The team was able to provide tremendous support to us on content, design, and facilitation to help stakeholders get to consensus decisions, and produced visually appealing and well written materials while being respectful of the goals and sensitivities of our stakeholders. They moved the project forward and identified next steps without us having to ask. They also integrated seamlessly into our team, exuding professionalism while also bringing warmth and humor to the engagement.”

Hoangmai (Mai) H. Pham, MD MPh
President and CEO, Institute for Exceptional Care

“We had to organize a strategic planning process via zoom with over 200 staff and faculty, many of whom had never met each other. The Decipher Health team made us feel supported in the process and thought of every facet of the plan, from the technology, to highly interactive activities for the group, to developing beautiful materials. At the end of the process, we not only had clear collective input on our future directions, but also many of the participants shared that it was the most fun and meaningful strategic planning session they had ever engaged in – quite a feat considering it was all virtual!”

Chau Trinh-Shevrin, DrPH
NYUDivision of Health and Behavior
Department of Population Health, NYU Grossman School of Medicine

“I worked with Hope as our organization moved through very complex changes, both a merger and our response to Covid19. She was skilled at quickly managing a lot of information and differing viewpoints and helping guide our leadership to focus on key priorities and decision-points. She was also able to identify points in time where we needed to bring in outside experts or to pause our process and re-evaluate. She approaches potentially stressful situations with warmth, humor, and intelligence, which makes her a delight to work with.”

Sophia McIntyre, MD, MBA, MPH, FAAFP, CPE, FAAPL
Baldridge Executive Fellow SVP
Ambulatory Division Wellstar Medical Group

“Hope and I worked closely together to develop a service and payment model to integrate behavioral health services into primary care settings that we submitted to a highly competitive federal grant program. I was able to share a wide variety of ideas and Hope was able to convey those concepts in a clear, well written description. When we hit some potential challenges in devising a payment model, Hope was a great partner in creatively brainstorming alternatives. We received the multi-million dollar grant award and Hope swiftly shifted gears to translate our ideas into a clear, actionable implementation plan,”

Henry Chung, MD
Senior Medical Director, Behavioral Health Integration Strategy
Care Management Organization (CMO) of Montefiore Health System, and Professor of Psychiatry at the Albert Einstein College of Medicine.

“Decipher Health Strategies was an invaluable resource in launching a new healthcare coverage initiative in Oregon. The work involved an interplay of technical, financial, and systems considerations and working with many state staff with different perspectives and roles on the project. Hope helped identify workstreams to drive the project forward and developed a complex project plan to monitor progress. She also served as an invaluable sounding board to staff to identify issues that required escalation and how to best present decisions and next steps clearly to leadership.”

Stephanie Jarem,
Director, Office of Health Policy, Health Policy & Analytics Division
Oregon Health Authority